Respondus Lockdown Browser Student Download Canvas

 

The version of Lockdown Browser available in Rutgers Canvas and Sakai is different than the version from Rutgers Blackboard. If you need to use Lockdown Browser to take an exam or quiz in both Rutgers Blackboard and Canvas/Sakai, then you will need to install two versions of the application on your computer.

Launch LockDown Browser. Mac users: Launch 'LockDown Browser' from the applications folder. Windows users: Locate the 'LockDown Browser' shortcut from the desktop and double-click it. If prompted to close a blocked program (e.g. Screen capture, instant messaging), choose Yes when prompted. Login to your Canvas course. The Respondus Lockdown Browser is not a browser that you can just go out to Google, search for, and download. If you are a student, you would normally get a unique URL from your instructor to download the browser to your computer. It's a specific version of the browser that's tied to your school's Canvas environment and your course(s). Follow the instructions below to on how to download the Respondus Lockdown Browser. Log into the Canvas website. Click the Courses icon in Canvas menu and select All Courses. Click the Browse More Courses button. Click the Join This Course button under the course name Lockdown Browser for Students. Click the Enroll in Course button.

System Requirements | Steps for LockDown Browser | Help

Your instructor may choose to use Respondus LockDown Browser with their Canvas Classic and New Quizzes.

Student will be promoted to download and install Respondus LockDown Browser from the Quiz page after they have clicked on the Start Quiz button.

or you can download it (doesn't work for Chromebook - use Chrome Web Store).

Browser

NOTE: Faculty can see the icon difference when they create the quizzes. Unfortunately, students just see the rocket ship filled in for both Classic and New. So ask your faculty which version of the quiz they are using.

Classic Quizzes:

  • When LockDown browser is enabled, students open the LockDown browser first and login to their account to navigate to their quiz.

New Quizzes:

Respondus Lockdown Browser Student Download Canvas Web

  • When LockDown browser is enabled, however, the student workflow has been simplified where students begin using Canvas in their regular browser and LockDown browser will automatically launch when the exam begins.
  • The following system versions are recommended for accessing LockDown Browser with New Quizzes: Mac 2.0.6.06, Windows 2.0.6.07, and iPad 8.2.

System Requirements

The following system versions are recommended for accessing LockDown Browser:

  • Mac 2.0.6.06
  • Windows 2.0.6.07
  • iPad 8.2

Students will need:

  • You will need a computer (not phone).
  • If using a Chromebook - install the LockDown Browser via the Chrome Web Store.
  • You will need reliable internet.
  • Monitor - you will need a web camera.
  • Antivirus or security software can prevent students from installing downloaded software.
  • You will need admin access to the computer to install software.


Students can also receive technical resources either by their departments or https://techrentals.calpoly.edu/.

Using & Installing LockDown Browser


Chromebook: Lockdown Browser Install

  1. Log into the Chromebook and start the Chrome browser
  2. Log into the LMS using a student account, and navigate to the exam that requires LockDown Browser
  3. Select the link for downloading and installing LockDown Browser
  4. From the Chrome web store, select Add to Chrome to install the LockDown Browser Extension

LockDown Browser Freeze

If LockDown Browser freezes and does not allow you to submit. You can refresh your browser and continue your quiz. At some point if you need to submit a HELP Ticket with Respondus, they will want a System Check Report.

System Check Report

  1. Access the following page in any browser: https://respondus.com/monitorpreview
  2. Select the LockDown Browser Help Center link at the bottom of the page.
  3. When LockDown Browser launches, select the button that reads I am running LockDown Browser only and then System Check
  4. After the system check runs, click the link titled Email Results.
  5. In the Email Results form, enter your name, email address, and check the 'I understand and agree' box. Then click SEND.
  6. Once you receive the LockDown Browser System Check Results via email, send me the 9-character System Check ID listed at the top of the report in a reply to your ticket.
  7. There is no need to send a copy of the entire report, just the 9 or 10character System Check ID.

Lockdown Browser For Students Canvas

Steps for Students who have already used LockDown Browser

Respondus Lockdown Browser Student Download Canvas
  1. Log out of all apps.
  2. Open up Lockdown Browser
  3. Log into Canvas
  4. Go to the class Canvas Home page
  5. Click on the quiz
  6. Go through the webcam check
  7. Go through other checks
  8. See the quiz questions and answers.

Steps for students who have NOT used LockDown Browser

  1. Log out of all apps.
  2. Log into Canvas
  3. Go to the class Canvas Home page
  4. Click on the quiz
  5. Download, install and open up Lockdown Browser
  6. Go through the webcam check
  7. Go through other checks
  8. See the quiz questions and answers.

Respondus Student Support

Respondus Lockdown Browser For Canvas

  • Technical Questions: open a support ticket at https://support.respondus.com/